GENERAL TERMS AND CONDITIONS OF PURCHASE

The present terms and conditions regulate the use of the Internet website www.textilae.com, owned by the company Sartia Formación S.L.

PURCHASING CONDITIONS

In order to have access to the app the user needs to connect to this website, register as a user and make the set payment for downloading the Application.

When this process is completed Textilae will make available to the registered user his/her login details and password (that protect the download of the App) within the next 24 hours, except a few exceptions.

Customer’s order confirmation implies the concrete knowledge of the App Textilae to be contracted with Sartia Formación S.L. and the acceptance of these general terms and conditions.

When you log in for the first time with the details provided, these cannot be changed. This refers to the cases of forgotten login details and password, and registration or starting dates. In order to make any neccessary changes, you need to contact us by phone and we will provide the quickest solution so as to meet your expectations regarding quality and customer service.

You can also contact us regarding any other queries on 0034 93 246 20 46.

RETURN POLICY

If the App does not correspond with what the customer has requested regarding content and technical accesibility, Sartia Formación will refund the full amount paid as long as you let us know about your dissatisfaction within the next seven calendar days from the first login session.

The refunds will be made through the same payment method used in the purchase or via bank transfer into an account given to us by the client when the first option is not possible for any exceptional reason.